Terms of Use

Privacy & Cookie Policy


Introduction

Please note by continuing to use this website you are consenting to us using cookies for the purposes stated in our cookie policy below. If you do not consent to our cookie policy, you should follow the steps below to manage and disable cookies using your browser.

Please be aware that if you disable cookies certain sections of our website will not function properly.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at help@bookability.io or by visiting https://www.bookability.io/contact.


What are Cookies

A cookie is a small file, typically of letters and numbers, downloaded onto a device when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device.

The majority of websites will use cookies to improve user experience, storing user preferences and navigating between pages efficiently. Cookies make the connection between users and the website they are viewing faster and easier. Other sites may use cookies to target advertising messages and deliver these based on your browsing habits.

If you are worried what cookies a website uses, be sure to check their cookie policy. For further information please visit www.aboutcookies.org.


What is the Cookie law

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact me using the contact details below. Please do note that the details we have will have been provided by you in the first place, and will, therefore, be already known to you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. For the purpose of the Data Protection Act 1998 our Data Controller's details are:

Data Protection Administrator
Bookability.io,
Two Superior Studios Limited,
Plymouth Science Park,
1 Davy Road,
Plymouth,
Devon,
PL6 8BX.

In May 2011 the law which applies to how cookies are used for storing information changed and the deadline for updating websites in line with this law came into effect on 26 May 2012.

In accordance with this law, cookies used on this site are strictly necessary or are linked to performance and functionality (anonymously stored and used to help develop a better user experience). We will notify you if we need to process or store any additional information.


Managing Cookies

To opt out of receiving any cookies, you can change your browser settings to restrict or block cookies. The 'help' function in browsers will enable you to implement these restrictions. Please visit www.aboutcookies.org for steps to change your cookie settings.


Information We Collect And Store About You

In operating our website we may collect and process the following data about you:

  1. Details of your visits to our website and the information that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  2. Information that you provide in entering details on forms on our website, such as when you registered for information or apply for a service or make a purchase or information you provide to me when you communicate with me for any reason. This may include personal, business, banking and credit/debit card information.

We will fervently take all reasonable steps to make sure that your data is treated securely and line with this Privacy Policy. Data that is provided to me is stored on our secure servers and details relating to any transactions entered will be encrypted to ensure its safety.


Use of Cookies

On occasion, we may gather information about your computer or access device for our services and to provide statistical information regarding the use of our website. This will not identify you personally or any of your personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file, which may be downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer and help me to improve our website and the service that we provide to you.

Your computer has the ability to decline cookies by activating the setting on your browser to this effect. Please note that should you choose to decline cookies, you may be unable to access certain information or parts of our website.

Our advertisers or partners may also use cookies, over which we have no control. Such cookies would be downloaded once you click on advertisements or links on our website (these are marked appropriately).

Please be advised that we do not reveal information about identifiable individuals to our advertisers or partners but we may, on occasion, provide them with aggregated statistical information about our visitors.


Website Cookies

First party cookies are set directly by this web site and can only be accessed by this website. The domain of the cookie may be bookability.io or .bookability.io depending on the origin of the cookie.

We only store one cookie on your computer, but we use Google Analytics on this site and that sets a number of first party cookies (see Google Analytics below).

Cookie Name Owner Description Expires
__bookability Bookability.io This cookie is used to identify your current browser session, so once logged in you do not have to log in every time you navigate to a new page. 120 minutes from set/update

These cookies along with those listed below monitor website usage, help find what pages are popular on our website, where to make ongoing improvements amongst other things. The ICO regard these as "minimally intrusive". You can opt-out of Google Analytics by visiting their opt-out page.

Cookie Name Owner Description Expires
__utma Google Analytics This cookie is used to determine unique visitors to the site and it is updated with each page view. 2 years from set/update
__utmb Google Analytics This cookie is used to establish and continue a user session with the site. 30 minutes from set/update
__utmc Google Analytics This cookie is no longer used by the ga.js tracking code to determine session status, but may still exist in your web browser. -
__utmz Google Analytics This cookie stores the type of referral used by the visitor to reach the site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. 6 months from set/update
__utmv Google Analytics This cookie stores any additional site settings to improve your experience. 2 years from set/update
__utmx, __utmxx Google Website Optimizer This cookie is used by Website Optimizer, to ensure the visitor has a consistent experience on the site. 2 years from set/update


Third Party Cookies

If you already use social media platforms, they might set cookies on your machine as you use our website. Data can then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests.

Cookie Name Owner Description Expires
lu, L, L, datr, e, c_user, c_user, presence, sct, sct, _sm_au_d, act, _e_bWDI_21, _e_bWDI_22, _e_bWDI_23, _e_bWDI_24, _e_CTMK_0, _e_CTMK_1, _e_CTMK_2, _e_e6Yv_0, _e_e6Yv_1, _e_e6Yv_2, _e_0ITr_10, wd, x-referer, xs, xs, reg_ext_ref, reg_fb_gate, reg_fb_ref, reg_ext_ref, reg_fb_gate, reg_fb_ref Facebook Personal settings and interests, to help identify fake accounts and personalise your experience. -
PP_TOS_ACK, IGTP, NID, ULS, OTZ, APISID, SAPISID, SSID, _sm_au_d, S, S_awfe, SID, SS, W6D, BEAT, HSID, PREF Google Personal settings, device information, location information and anonymous identifiers. You can read more about Google cookies on their privacy policy page. -


Use of Your Information

The information that we collect relating to you is primarily used to provide you with details of our services and on rare occasions to introduce the services of carefully selected and vetted third parties to you. In addition, we may use or disclose the information for the following purposes:

  1. To provide you with information or offers relating to our products or services and other products which may be of interest to you and to notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
  2. To meet our contractual commitments to you.
  3. Where we sell any or all of our business and/or our assets to another business.
  4. Where we am legally required to disclose your information.
  5. To assist fraud protection and minimise credit risk and to carry out credit status check in order to assess your suitability and ability to maintain financial contractual obligations.


Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. we do not accept any responsibility or liability for their policies whatsoever as we have no control over them.